Sellchology 
Lead Management: E-lead | Phone | Chat (Sellchology 2-day workshop)
The Sellchology of a “Reverse Appointment”.
What is a “reverse appointment”? It happens when you create such a great online or phone interaction that you influence and cause a customer to WANT and DESIRE to set an appointment with you as much as you want to set one with them! The appointment the client sets is always more powerful than the one we “try” to set with them! Join this 2-day workshop to learn how you can set more reverse-appointments!
This workshop is highly interactive and limited to 50 attendees.
Who should attend?
- BDC Managers
- BDC reps
- Salespeople
- Internet Salespeople
By the end of this workshop participants will know:
- What SHOULD BE the goal of a great call?
- 5 psychological influencers that cause a REVERSE appointment.
- 5 psychological steps to starting the call the right way!
- 4 principles of urgency.
- 3 rules for follow-up.
- 5 UNIQUE #Sellchology questions to ask to build rapport and get better appointments.
- How your own “rules” determine response to a lead!
- Your belief about the lead determines your behaviors.
- The psychological “LOCK-DOWN” you should end every call with.
- Why I don’t believe in “appointment confirmations”.
- Setting a “Reverse Clock” for every appointment.
- Voicemail scenarios: trade, specific vehicle, credit.
- My 1st text message to the lead.
- and much, much more.
Limited to 50 attendees. VIP & Standard tickets available. Reserve your seat today!
Hourly Schedule
Day 1 - May 23rd
- 8:00am - 9:00am
- VIP Registration & Breakfast
- All VIP Tickets
- 9:00am - 9:30am
- Standard Registration or Event
- All Standard Tickets
- 9:30pm - 12:30pm
- General Workshop Sessions
- Available to ALL attendees
-
Speakers:
Jonathan Dawson
- 12:30pm - 1:30pm
- VIP Lunch (Hot seat session)
- All VIP Tickets
- 1:30pm - 4:00pm
- General Workshop Sessions
- Available to ALL attendees
-
Speakers:
Jonathan Dawson
- 7:00pm - 9:00pm
- VIP Dinner
- All VIP Tickets
Day 2 - May 24th
- 8am - 9am
- VIP Breakfast
- All VIP Tickets
- 9:30 - 12:30pm
- General Workshop Sessions
- Available to ALL attendees
-
Speakers:
Jonathan Dawson
- 12:30pm - 1:30pm
- VIP Lunch (Hot seat session)
- All VIP Tickets
- 1:30pm - 3:30pm
- General Workshop Sessions
- Available to ALL attendees
-
Speakers:
Jonathan Dawson
Jonathan Dawson
Co-founder of the Pinnacle Society | Sellchologist | Consultant | Trainer | Speaker | Coach
Jonathan has thrived for 20 years in the automotive industry and has spent much of that time as an Internationally recognized Dealership consultant, highly sought-after sales trainer, and keynote speaker.
Jonathan has been fortunate enough to become the friend, coach, and trainer to some of the top salespeople in the automotive industry.
He helps sales professionals & managers have breakthroughs and dominate their marketplace by focusing on the psychology behind the sales and is the founder of Sellchology Selling Systems.
Speaker
-
Jonathan DawsonCo-founder of the Pinnacle Society | Sellchologist | Consultant | Trainer | Speaker | Coach
Jonathan has thrived for 20 years in the automotive industry and has spent much of that time as an Internationally recognized Dealership consultant, highly sought-after sales trainer, and keynote speaker.
Jonathan has been fortunate enough to become the friend, coach, and trainer to some of the top salespeople in the automotive industry.
He helps sales professionals & managers have breakthroughs and dominate their marketplace by focusing on the psychology behind the sales and is the founder of Sellchology Selling Systems.
Location
Website
https://PinnacleTraining.CenterAdditional Events
Sellchology