About Speaker

John Fairchild has had a lifelong passion for cars and has been working in the Auto Parts and Repair Industry since 1980 at the age of 15. Holding just about every position in a Dealership; from cleanup to General Manager.

John Fairchild has over 40 Years of Automotive Fixed Operations Management and Consulting experience and has come upon an inevitable conclusion; customers in the marketplace are starving for professional attention anywhere you go! This phenomenon is actually amplified in the Fixed Operations arena of the Automobile Industry. That’s where Fairchild Automotive Solutions comes in.
Fairchild Automotive Solutions’ methodology “s3 Service Sales Strategies©” helps Dealers address gaps in financial and customer satisfaction Key Performance Drivers and deliver a level of service customers rave about!

John is a leading expert in training Fixed Operations Staff to perform at their highest level to achieve completely satisfied customers and excellent profits for the Dealership.

Specialties include: Service Advisor Sales and Customer Satisfaction Training, Service manager Training, KPI Metrics Tracking, Parts Manager Training, Fixed Operations personnel job training.

Dealership Fixed Ops Solutions / The World’s Best Service Advisor Sales Training© S3 Service Sales Strategies©

” Give Fairchild the opportunity, YOU will make more money!”