Lead Management: E-lead | Phone | Chat (Sellchology 2-day workshop)
The event at a glance
What is this class:
2-day, in-person training class covering the fundamentals of LEAD management – through email, phone & chat.
When is it:
September 13th & 14th, 2023 (Wednesday-Thursday)
Who should attend:
- Salespeople who handle phone calls & internet leads
- BDC Agents who handle phone calls & internet leads
- BDC/Internet Managers
Where is it held:
Pinnacle Training Center (just 35 minutes north of the Atlanta airport) – 270 Scientific Rd. NW, Suite 16, Norcross, GA, 30092
Why attend this workshop:
It’s too expensive to keep losing money every month because of a broken process, or poorly managed process. The average dealership is leaking ten’s of thousands of dollars monthly and hundred’s of thousands of dollars annually because 70-80% of all of your leads do not convert to appointments that become sales.
Investment:
- Non-Sellchology Client Admission
- $995/per person
- Current-Sellchology Client Admission
- $895/per person
- VIP Pinnacle Founders, Elites & Platinum Partners
- 2 Credits/person
A sample clip from the class where we review the 7 Steps to creating a “Reverse Appointment”!
A more detailed description of what’s covered:
- #1 reason why you are getting GHOSTED and how to prevent it.
- First 30 seconds with a the lead – what do you look for?
- The best “1st text” message to a lead.
- 5 psychological influencers that cause a REVERSE appointment.
- 5 psychological steps to starting the call the right way!
- 4 principles of urgency.
- 3 rules for follow-up.
- 5 UNIQUE #Sellchology questions to ask to build rapport and get firm appointments that show.
- How your own “rules” determine response to a lead!
- Your belief about the lead determines your behaviors.
- The psychological “LOCK-DOWN” you should end every call with.
- Why I don’t believe in “appointment confirmations”.
- Setting a “Reverse Clock” for every appointment.
- Voicemail scenarios: trade, specific vehicle, credit.
- and much, much more.
Who is instructing:
Workshop is taught by Jonathan Dawson, the founder of Sellchology, the co-Founder of the Pinnacle Society & the Pinnacle Training Center.
Agenda for the 2 days
Day 1 – September 13th
- 9:00am | Event Registration & VIP Breakfast
- 9:30am – 12:30pm | General Sessions
- 12:30pm – 1:30pm | VIP Interactive “Hot-seat” Q&A Lunch
- 1:30pm – 5pm | General Sessions
Day 2 – September 14th
- 9am – 9:30am | VIP Breakfast
- 9:30am – 12:30pm | General Sessions
- 12:30pm – 1:30pm | VIP Interactive “Hot-seat” Q&A Lunch
- 1:30pm – 4:30pm | General Sessions
- 4:30pm – Event end
Jonathan brings a unique perspective:
- Jonathan has had the unique privilege and honor of working with and visiting over 1,000 dealerships in 7 countries and on 3 continents.
- He has personally coached and trained salespeople to become #1 in their stores, states, regions, and even in the country.
- As the co-founder of the Pinnacle Society, he works directly with Ali Reda & Frank Crinite, two of the top salespeople in the world.
- Jonathan has coached 40 year sales veterans to double their income and helped countless new salespeople get to 6 figures in their first year.
- He is an industry insider and expert in the psychology of sales & marketing:
- 21-time speaker at NADA
- General session speaker at NIADA & RVDA
- Dozens of workshops at Digital Dealer Conference & Driving Sales Executive Summits
- 20-Group speaker
- Forbes Executive Coaches Council contributor
- Host of his own show on CBT (Car Biz Today) News Network
Register today.
The event is finished.
Hourly Schedule
Day 1 -
- 9:00am - 9:30am
- VIP Registration & Breakfast
- All VIP Tickets
- 9:30pm - 12:30pm
- General Workshop Sessions
- Available to ALL attendees
-
Speakers:
Jonathan Dawson
- 12:30pm - 1:30pm
- VIP Lunch (Hot seat session)
- All VIP Tickets
- 1:30pm - 5:00pm
- General Workshop Sessions
- Available to ALL attendees
-
Speakers:
Jonathan Dawson
Day 2 -
- 9am - 9:30am
- VIP Breakfast
- All VIP Tickets
- 9:30 - 12:30pm
- General Workshop Sessions
- Available to ALL attendees
-
Speakers:
Jonathan Dawson
- 12:30pm - 1:30pm
- VIP Lunch (Hot seat session)
- All VIP Tickets
- 1:30pm - 4:30pm
- General Workshop Sessions
- Available to ALL attendees
-
Speakers:
Jonathan Dawson
Date
- Sep 13 - 14, 2023
- Expired!
Speaker
-
Jonathan DawsonCo-founder of the Pinnacle Society | Sellchologist | Consultant | Trainer | Speaker | Coach
Jonathan has thrived for 20 years in the automotive industry and has spent much of that time as an Internationally recognized Dealership consultant, highly sought-after sales trainer, and keynote speaker.
Jonathan has been fortunate enough to become the friend, coach, and trainer to some of the top salespeople in the automotive industry.
He helps sales professionals & managers have breakthroughs and dominate their marketplace by focusing on the psychology behind the sales and is the founder of Sellchology Selling Systems.